Case Study

Volta Limburg – How OptimService can futureproof business

Volta Limburg – How OptimService can futureproof business

www.interchangegroup.com Volta Limburg – How OptimService can futureproof business Volta Limburg's customers rely on its services to ensure that their homes and offices benefit from comfort and sustainability. The company places customer service at the heart of its offer and it now has maintenance and repair contracts covering 140,000 homeowners and SMEs in the province of Limburg, The company's customers are supported by its 10 specialized advisors, 60 engineers and other employees working in Volta's call-centre, sales force, financial administration, warehouse and workshop. The Issue Since Volta Limburg was established in 1996, the sector has been subject to significant change, as greater numbers of companies, as well as individual households, seek renewable energy sol

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