SUCCESS STORY: VIVONET Vivonet Genesys cloud platform helps POS technology provider deliver superior tech support Lightning-fast deployment and ease of use result in increased operational efficiencies, improved customer satisfaction and reduced costs Vivonet offers cloud-based point of sale (POS) and powerful back-office reporting and analytics solutions to help hospitality, restaurant, and food services companies manage their data, improve operations, and better position themselves for growth. The PureCloud by Genesys platform enables the Vivonet contact center to provide the most reliable tech support, while giving them powerful and easy to use omnichannel customer engagement and collaboration features for improved service. By ensuring effective, uninterrupted service

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