The case study describes how QNET Ltd., a global company operating across five continents, partnered with SoftwareOne to explore Microsoft 365 Copilot as part of its digital transformation strategy. After early AI experiments years ago, QNET reignited its efforts when generative AI matured with ChatGPT and Microsoft Copilot. Through SoftwareOne’s Copilot Advisory Service, QNET held global workshops to align stakeholders, manage expectations, and ensure responsible AI use. Over 300 employees now test Copilot for writing, data analysis, and documentation. With SoftwareOne’s ongoing support, QNET aims to expand adoption, gather user success stories, and leverage AI for operational efficiency and innovation.

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