www.systemsthinkingmethod.com Page 1 VELUX UK Systems Thinking Case Study The VELUX Group is primarily known for their roof windows and skylights. They have manufacturing companies in 11 countries and sales companies in just under 40 countries, are one of the strongest brands in the global building materials sector and sell their products in most parts of the world. Founded in 1954 the VELUX Group now has about 10,000 employees. Group head office is based in Hørsholm, north of Copenhagen but the UK headquarters and customer contact centre are in Glenrothes, Scotland. In 2004 Laurence Barrett was the Executive Director of VELUX in the UK. Being a Director of the Danish window manufacturer was, on paper, the dream job. The company was the number one supplier of roof wi

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