“The time taken from inspection of an unsafe food business to the business becoming safe dropped from an average of 65 days to just 7 days, an 89% improvement.” Case Study: Protecting Public Food Health in Lincoln Delivering Transformational Change Vanguard (Scotland) Ltd 2012 www.systemsthinkingmethod.com 1 Case Study: Protecting Public Food Health in Lincoln Delivering transformational change using the Vanguard Systems Thinking Method Introduction The city of Lincoln may only cover an area of just 13.78 square miles with 89,400 residents, but the city provides both employment and leisure for much of the larger population in this rural region. Only half the people that work (and eat) in Lincoln live within the city boundary, the r

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