Case Study
Radio Systems® Corporation
CASE STUDY Radio Systems ® Corporation Leading manufacturer of pet products The Organization Radio Systems Corporation is the largest manufacturer of electronic pet training products in the U.S. with an overall mission “to build the most trusted pet brands.” The family of brands includes PetSafe ® , Invisible Fence ® Brand, and SportDOG TM . Driven by innovation and dedication to customers and communities, Radio Systems has grown into an international corporation selling in over 52 countries. Motivation for Change As part of their mission to “build the most trusted pet brands,” Radio Systems Corporation has a unique culture and customer-centric focus to empower their Customer Care associates to assist customers quickly and intelligently. The company focuses on the health and wellbe