North Valley Health Center Challenges North Valley Health Center (NVHC), a primary care medical facility comprised of a Critical Access Hospital and Rural Health Clinic located in Warren, MN, wanted a solution to improve communication efficiency, keep busy staff connected, strengthen safety, and bolster experience. “Rural healthcare staff wear multiple hats,” said Sara Kazmierczak, RN, Chief Nurse Officer at NVHC. “Communication is always challenging when care team members are sprawled across different areas of the facility. Because our staff are exceptionally busy and in high demand, they can’t waste time to stop what they’re doing, leave a patient room, and find help.” Solution Leadership at NVHC learned about Vocera from multiple care team members who used Vocera technology at

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