Using Journey Mapping To Develop A Mobile App For Chronic Patients
Using Journey Mapping To Develop A Mobile App For Chronic Patients
5 Pages#HEALTHCARE #CHRONICPATIENTS #UNIVERSITY www.smaply.com USING JOURNEY MAPPING TO DEVELOP A MOBILE APP FOR CHRONIC PATIENTS CASE STUDY FACTS Aim of the project developing a mobile app to support chronic patients taking their medication Project duration 4 months (January to April 2017) Number of students contributing 6 Number of journey maps created 2 Number of personas created 2 This case study shares how students at the University of Michigan developed user personas and journey maps to create an innovative mobile app to remind teenage chronic patients to take their medication. ABOUT THE UMSI DESIGN CLINIC The Design Clinic at the University of Michigan School of Information (UMSI) pairs teams of graduate and undergraduate students with external clients, providing consultation s
