Case Study

Using i-Connect to reduce costs and improve data quality for Lewisham Borough Council

Using i-Connect to reduce costs and improve data quality for Lewisham Borough Council

Pages 9 Pages

Cost and Eciency Savings Using i-Connect to reduce costs and improve data quality for Lewisham Borough Council Case Study2 Cost and Efficiency Savings Key Numbers 6,500 part-time hours’ backlog eliminated 25% increase in caseload 125% increase in number of new starters 300,000 events processed successfully 98% reduction in errors 90% employers’ data submitted securely and reliably3 Company Overview The London Borough of Lewisham Pension Fund (the Fund) is part of the national Local Government Pension Scheme (LGPS). Lewisham Borough Council administers the Fund for its own employees, as well as for other employees admitted to the Fund under an admission agreement. The Fund is administered by an in-house team serving over 22,000 members, comprising 6,800 active members, 8,300

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