Case Study Staying connected for better response to emergencies You probably wouldn’t be surprised that a hospital located in Oklahoma’s Tornado Alley makes emergency preparedness a high priority. Duncan Regional Hospital, in southwestern Oklahoma, needs to be prepared for tornadoes, ice storms, and wildfires that sweep across the prairie and farmland that surround the small town of Duncan. But you also wouldn’t mistake Duncan Regional Hospital for a typical rural hospital. While they’ve retained the high-touch practice of making sure every phone call is answered by a live voice, they’ve also reinforced their commitment to efficient communication by using technological solutions to stay connected. Communication for emergency management and beyond Several years ago, Patty Wininger

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