The document discusses the importance of population health management (PHM) in the transition to value-based care and emphasizes the role of patient engagement technology. It outlines five steps to improve PHM with personalized patient engagement, including identifying patient cohorts, leveraging multi-source data integration, deploying automated communication pathways, closing gaps in care, and setting alerts for patient intervention. The use of SMS-based communication is highlighted for reaching patients effectively. The approach aims to streamline workflows, improve patient outcomes, and enhance the efficiency of care delivery in healthcare organizations, ultimately leading to better health outcomes and reduced costs.

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