Case Study

Improving Patient Flow: How Hendrick Health Streamlined Operations with Real-Time Insights

Improving Patient Flow: How Hendrick Health Streamlined Operations with Real-Time Insights

Pages 2 Pages

Hendrick Health implemented LeanTaaS’s Inpatient solution to improve patient flow and discharge inefficiencies across its three hospitals. Limited visibility into discharge barriers and siloed processes previously impacted patient capacity and care progression. With real-time data transparency and automated metric monitoring, the health system standardized patient flow, improved communication, and enabled sustainable process improvements. Key outcomes included a 22% reduction in order-to-discharge time, a 49% reduction in ED boarding time, and a 39% reduction in patients leaving without being seen, allowing Hendrick Health to accommodate more patients efficiently

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