Case Study
User-Friendly Global Recognition
Merck, a global healthcare leader, partnered with Workhuman to launch its first peer-to-peer recognition program, INSPIRE, across 85 countries. The program, designed to improve the recognition process, replaced outdated systems with a user-friendly, real-time, digital platform. Since its launch, there have been 400,000 recognition moments, with 72% being peer-to-peer. The mobile app has seen 84,000 actions, and the program has led to a 12-point increase in employee engagement and reduced turnover for recognized new hires. Merck's success with INSPIRE has transformed their recognition culture and strengthened employee satisfaction.