U.S. Cellular Doubles On-Time Replenishments with SMS Bill Reminders SUCCESS STORY Business Opportunity U.S. Cellular, a wireless products and services company with 5.2 million customers, wanted to ensure their new pre-paid customers were aware of when they needed to replenish their accounts to avoid a service interruption and minimize potential churn. Genesys Cloud Solution Genesys created an SMS campaign to remind US Cellular pre-paid custo

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