This customer story describes how a large U.S.-based online brokerage improved the performance of its online trading application by deploying ExtraHop for real-time visibility across all infrastructure tiers. Previously, the firm relied on fragmented monitoring tools and spent about 45 minutes identifying root causes, which hurt competitiveness and customer experience (page 1). ExtraHop installed in 15 minutes and immediately provided passive transaction-level insight, uncovering hidden inefficiencies such as repeated database queries that other tools missed (page 2). The platform enabled stronger collaboration between Development and IT Operations, continuous monitoring with early-warning alerts, and faster triage within five minutes. As a result, the brokerage achieved more than 70% impr

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