Case Study

US-Based Insurance Company Delivers a Complete Customer Experience with Innovative Multichannel Strategy

US-Based Insurance Company Delivers a Complete Customer Experience with Innovative Multichannel Strategy

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Industry: Insurance Products: HCL Volt MX Region: North America/US READ THE FULL STORY Modernizing Medical Supply Distribution with Powerful Self Service This US-based insurance company offers an array of insurance coverages including life, property and automobile to its clients and has also become known for superior customer service. The company and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states. US-Based Insurance Company Delivers a Complete Customer Experience with Innovative Multichannel Strategy Fast app transactions Intuitive mobile user interface Enhanced customer satisfaction Challenge This company wanted to expand its digital offerings to mobile, making it easy for customers to access important services anytime,

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