Case Study

Updating and centralizing legacy communication systems for hospitals and physician’s practices

Updating and centralizing legacy communication systems for hospitals and physician’s practices

Pages 2 Pages

CarePoint Health provides patients in Hudson County, New Jersey with “360-degree-coordinated patient care”. Combining the resources of three area hospitals — Bayonne Medical Center, Christ Hospital in Jersey City, and Hoboken University Medical Center — and a wide network of physicians through the CarePoint Medical Group, the company’s roots go back over 140 years. The Situation Joel Taylor, SVP & Chief Information Officer for CarePoint Health System, joined the company in 2013 with the Medical Group. His immediate challenge was addressing the fragmented phone systems and network services across the numerous practices. When Mr. Taylor was promoted to oversee the three hospitals in addition to the Medical Group, he faced a new set of challenges. The legacy communications had a

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