The Situation Kindred Healthcare is the largest diversified provider of post-acute care services in the United States. Acquisitions are a key part of their growth strategy, as well as the disposing of locations and entities that do not fit well into Kindred’s vision. These deals bring complexity and variables that require attentive change management across the organization. How does the company manage change, and quickly and effectively unify general ledger coding allocations, combine disparate carrier networks and contracts into a cohesively operating infrastructure while reducing expenses in the process? The Solution Kindred partners with Tellennium, an experienced communications technology management firm to surface the details, crosswalk the coding allocations, make recom

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