The white paper highlights the challenges faced by the public sector due to outdated legacy IT systems. It outlines the need for modernization to enhance efficiency, security, and service delivery. Key steps include cloud migration, API integration, and adopting microservices. It emphasizes the importance of user-centric design, data management, and cybersecurity to ensure future-ready public services. The document advocates for strategic planning, proper resource allocation, and risk management during the modernization process. It also stresses the role of continuous testing and change management in achieving success.

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