Case study Unum streamlines its customer engagement HP Exstream delivers superb Return on Investment for leading insurer Industry Insurance Objective Elevate the content and production standards for customer communications Approach Researched the market for CCM solutions that would be the best fit for business needs IT matters • Reduces time to produce routine customer communications • Automates many manual processes and streamlines the document creation process to save time and money • Integrates easily with existing systems Business matters • Supports a sound Return on Investment through the automation of various processes, notably email generation • Delivers powerful features that can be customized to meet almost any business need and support new business g

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