United Language Group Drives Growth with Flexibility, Customization, and Responsiveness with CXone
United Language Group Drives Growth with Flexibility, Customization, and Responsiveness with CXone
3 PagesUnited Language Group accelerated growth and improved operational flexibility by adopting NICE CXone, replacing its outdated platform to better support intelligent workflows across 250+ languages. NICE CXone enabled ULG to maintain critical FedRAMP compliance while enhancing customization and responsiveness throughout the organization. This empowered the company to deliver superior language services in government, healthcare, and commercial sectors, ensuring high-quality support and streamlined operations as it scaled rapidly in the global marketplace.
