Case Study

United Health Services Reaches Frontline With Communications App

United Health Services Reaches Frontline With Communications App

Pages 4 Pages

UHS Reaching Essential Healthcare Employees During CrisisThe Situation UHS partnered with theEMPLOYEEapp in 2019. Less than a year after having the mobile communications tool, their communications strategy was put to the test as the COVID-19 pandemic began to sweep across the United States. “As a healthcare organization, we [were] on the front lines of the COVID-19 pandemic...we launched our app for employees a little less than a year ago, but it has never been as important to our organization as it is now,” says Steven Perlin, who manages internal and external communication at UHS. UHS, as a large healthcare organization serving populations in New York, had providers and nurses dealing with COVID-19 daily and senior leaders, managers, and admin all behind the scenes, working to keep

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