Excela Health Award-Winning Excela Health Mobile App Increases Engagement and Connectivity in HealthcareThe Situation Major issues affecting Excela Health (similar to those of the broader healthcare industry) included: • A highly disparate workforce. With a coverage area including more than 100 locations, Excela Health provides inpatient hospital care, outpatient services, homecare, and hospice. • A non-deskbound workforce. 80% of Excela Health employees are not deskbound, which left email communication and consumption of company-related communications largely unread. • A multi-generational workforce. While only 20% of Excela Health’s employees were Millennials at the time that they adopted theEMPLOYEEapp, they predicted that population would double by the end of 2020. • Ineffective

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