Challenge: Accelerate the delivery of time-critical check return notices Union Bank specializes in serving commercial organizations in communications, media, entertainment, energy, public utilities, retailing and other special industries. Each day the bank receives 8,000-10,000 returned checks. To help its customers handle financial transactions with their own clients, Union Bank must process the returned checks and send notice to subscribing clients by 9:00 a.m. the morning after they are received. “Our business is under some very strict service level agreements. We have a three-hour window of time, between 6:00 a.m. and 9:00 a.m. the next day, to process returned check notices to our enterprise customers. Because we are bound to this contract, it is critical that we meet tho

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