Challenge Since first opening its doors in 1899, Equifax has established a rich heritage and a distinguished track record of market leadership. The road to success has been paved by maintaining a strong focus on strategic growth, product development, and technology innovation to deliver powerful solutions to their customers. As one of the UK’s leading providers of financial information and decision support services, Equifax receives hundreds of faxed credit requests every day from customers throughout the country. When Equifax closed one of their UK offices, they had the challenge of consolidating 12 fax numbers into a existing office without buying 12 new fax machines. In order to maintain high levels of customer service, Equifax wanted a solution that would allow them to send

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