Unification of communication in branches of DreamCommerce S.A.Unification of communication in all branches of the company as a main goal of implementing a new telecommunication system in DreamCommerce. DreamCommerce S.A is a producer and provider of software for running an online shop. The software was repeatedly awarded with Ekomers award for the best shopping platform and with Godlo Firma Przyjazna Klientowi emblem. In Poland the solution is available under the Shoper® brand and is used by more than 10 000 online shops. It is also available in Turkey and India under the Zencommerce brand. The development of the platform and introducing it to the new markets has led the company to start work on unification of communication regarding the standards of customer service as well

Join for free to read