Customer support automation at Inpost Parcel Lockers thanks to an IVR with a speech synthesizerService automation as a response to the growing number of contacts from Customers InPost is a brand of the Parcel Lockers network and related courier services. We provide modern services for individual and institutional Customers, including comprehensive services dedicated to the e-commerce industry. We are one of the leading logistics companies in Poland. Our pride and the flagship product are Parcel Lockers , a nationwide network of machines allowing for independent pickup and sending of parcels 24/7 - comfortably, without queues and in convenient locations. Apart from Parcel Lockers , we also dynamically develop traditional courier services. The company started its operation

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