OI&T 60 Months VistA COTS Integration Agile Maintenance Health Product Support (HPS) Tier 3 Support Services: Clinical Transforming Sustainment with Innovative People, Process and Tools Responsible for maintaining clinical health software products, such as the Veteran’s Crisis Line and Virtual Patient Record applications, HPS provides IT sustainment support for the VA’s Veterans Health Information Systems and Technology Architecture (VistA) and customer-facing enterprise applications, the users of which include clinicians, practitioners, providers and pharmacies, to name a few. To effectively maintain and sustain multiple product portfolios, the VA’s long-term goal is to operationalize the concept of “Sustainment as a Service.” HPS Tier 3 Support Services moves the VA toward that goal

Join for free to read