Case Study
Beneficiary Travel Self-Service System (BTS3) Software Development
Member Services/Veterans Transportation Program 24 months MS Dynamics Agile Cloud Beneficiary Travel Self-Service System (BTS3) Software Development U.S. Department of Veterans Affairs (VA), Office of Information & Technology (OI&T) As part of its commitment to ensuring Veterans have access to VA healthcare facilities, the Veterans Health Administration (VHA), Chief Business Office (CBO), Veterans Transportation Program (VTP) reimburses eligible persons to offset associated travel costs. In FY 2015, the VHA obligated $437.9 million for travel reimbursements to 1.5 million eligible beneficiaries resulting in 13.4 million processed claims. Part of VA’s commitment to Veterans and to the American people at large is to serve as good stewards of public resources, which is why it is pushing