T ransforming Operations Efficiency In A Revenue Cycle Management Company 500 FTE Produc?vity gain within a year of deploying ProHance! 2020Value Created The deployment of ProHance created immediate visibility to a 24% efficiency opportunity. Business leaders got access to real ?me insights to take smarter decisions. ProHance Advanced analy?cs helped iden?fy top performers in teams, enabling the organiza?on to replicate their best prac?ces and managing the sudden WFH crisis. Challenges The client wanted to op?mise employee produc?vity, capacity and drive efficiency in managing IT assets. There was manual aggrega?on of work data and lack of clarity of process improvement opportuni?es. Addi?onal challenges in managing a remote workforce and payroll processing emerged during sudden pandemic

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