case study / 1 VMWaR e acce Le R ate ad VIs ORy se RVIces Overview A large North American retailer struggling against traditional and nontraditional competitors in the global economic downturn engaged VMware® AccelerateTM Advisory Services to help IT meet new fiscal and efficiency targets. Transformation readiness Case Study Retail Industry Project Scope A large North American retailer had just reorganized its executive management team, and its new chief information officer (CIO) sought guidance about how to redefine the value and perception of IT within its organization. The CEO had identified critical near- term business goals that would require a major reorganization of IT resources to meet financial and efficiency targets. The challenge was to elevate IT from a cost center

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