CUSTOMER STORY Tradeshift increases sales opportunities by 32% with proactive live chat with Adam Cleveland, Senior Director and Kate Swanberg, Product Manager 550 Employees 33 min Average response time 32% Increase in sales opportunitiesCOMPANY Founded in 2010, Tradeshift is the world’s largest business commerce platform that connects buyers and sellers. It offers solutions from procure to pay to supplier engagement, as well as other financial services. https://tradeshift.com HEADQUARTERS San Francisco, CA INDUSTRY SaaS TYPE B2B PRODUCTS USED Messages Send targeted messages to the right people at the right time Inbox Manage conversations with leads and customers at scale Tradeshift began with a simple mission: make it easier for businesses around the world to connect, collaborate, and pay

Join for free to read