Case Study

How Housecall Pro leverages live chat & automation to scale their growth

How Housecall Pro leverages live chat & automation to scale their growth

Pages 6 Pages

CUSTOMER STORY How Housecall Pro leverages live chat & automation to scale their growth with Roland Ligtenberg, Co-founder & SVP of Growth & Innovation and Angel Aspeytia, Chat Team Manager 15% Inbound conversations automatically resolved by Answer Bot 35% Lift in lead to paid conversion rate for live chat vs. other marketing channelsCOMPANY Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation. https://housecallpro.com HEADQUARTERS San Diego, CA INDUSTRY SaaS TYPE B2B PRODUCTS USED Messages Send targeted messages to the rig

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