Case Study

Toyota of Tampa Bay - major improvement in appointment ratio

Toyota of Tampa Bay - major improvement in appointment ratio

Pages 3 Pages

Toyota of Tampa Bay Appointment Ratio Increased from 23.5% to 31.94% Closing Ratio Increased from 8.06% to 10.32% Units Sold Monthly Increased by average of 34 units From the client: Change is inevitable. If our industry doesn’t adapt to it, we’re not going to be successful. That’s why PCG’s partnership is so bene?cial to our dealership. Dan Sills | General Sales Manager at Toyota of Tampa Bay Challenge Toyota of Tampa Bay is a dealership within Southeast Toyota Distributors, LLC (SET)—the world’s largest independent distributor of Toyota and Scion vehicles. With more than 175 independent Toyota dealers in Florida, Georgia, Alabama, North Carolina, and South Carolina, SET dealers sell approximately 20 percent ofToyotas purchased in the U.S. Toyota of Tampa Bay came to PCG with a straightfo

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