Case Study
Top US Airline Boosts Real-time Customer Experience Across Channels with StreamAnalytix
Top US Airline Boosts Real-time Customer Experience Across Channels with StreamAnalytix Today, airlines have access to a wealth of customer data. The ability to utilize this data in real-time can lead to revenue enhancement and customer satisfaction through a better understanding of demand and specific market trends, presenting customers with personalized and relevant o?ers, and proactively resolving issues raised with the contact center.