The biggest question on everyone’s mind: what will the new normal be? What’s the workplace going to look like now? The coronavirus (COVID-19) pandemic has generated new insights into how employees and employers will reshape the workplace. For decades, there has been a discussion on “future of work”. In 2020, the future is now. With many companies using work-from-home policies to continue operations, there will be a waterfall of changes to come. For example, during the week between March 14th and 24th, video conferencing apps were downloaded 62 million times – a world record for the industry. The COVID-19 pandemic is reshaping or accelerating trends within the human resources industry. For example, HR teams already face challenges from Generation Y’s new attitudes to work, fewer full-time e

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