July 2020, IDC #US46713520 White Paper Post-COVID-19 Workplace Recovery: Taking a Holistic Approach Sponsored by: Sungard AS Phil Goodwin July 2020 IDC OPINION Business continuity (BC) planning is a holistic plan to recover both systems and workforces in the event of any business disruption, whether natural disaster, human error, malicious attack, terrorist attack, or pandemic. The business continuity umbrella covers two primary areas: disaster recovery (DR) plans and workplace recovery plans. Between them, they address the people, process, and technology issues of keeping an organization operating as close to normal as possible when disruptive events occur. IDC research shows that most organizations have a partial DR plan in place, and far too many have no plan at all.

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