Case Study

Top 100 U.S. insurer integrates systems for increased speed and accuracy

Top 100 U.S. insurer integrates systems for increased speed and accuracy

Pages 2 Pages

The Challenge Evaluating insurance applications was taking Utica National Insurance Group too long. Relying on paper was cumbersome. It also meant the competition could offer faster and more accurate service. “We analyzed our intake process and found that looking at every single application, including those that maybe weren’t a good fit for us, was taking too much time,” said Joseph Malecki, senior analyst. The Solution Working with authori

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