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Insurer increases speed and service by streamlining systems and processes

Insurer increases speed and service by streamlining systems and processes

OnBase
Pages 2 Pages

The Problem Universal Group (UG) is among Puerto Rico’s leading insurers, yet, the property and casualty insurer identified systems and processes that were negatively impacting customer service and profits. UG wanted to address these issues by automating processes across the enterprise and implementing solutions across companies and product lines. And, UG wanted to do so with the least risk, cost and business disruption, starting in the depa

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