A TMT company enhanced its talent acquisition through a collaboration with Deloitte, leveraging Amazon Connect for an omni-channel contact center solution. This technology, compliant with local regulations, improved candidate engagement and streamlined the recruitment process. Key achievements include rapid deployment, increased talent team size, and integrated communication capabilities, enabling scalable, efficient, and personalized candidate interactions. This solution not only optimized recruitment operations but also positioned the company for future growth with a compliant, adaptable platform.

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