TMD TECHNOLOGIES INTRODUCING A COORDINATED STRATEGY TMD called in ITQ because the company knew it had a problem, it just didn’t know how big that problem was. The company had grown rapidly for several years but, because printing was not a high priority, printers and copiers had been installed in a haphazard and uncoordinated fashion. The result was a large fleet of non-networked desktop printers with high running costs, low workloads and no management. After an audit, ITQ developed a strategy that delivered on company-wide goals rather than departmental or individual preferences. The results have been dramatic. More than half the company’s expensive desktop printers have been retired. Their workload is now handled by ITQ MFPs that give staff higher performance and extra func

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