IOP PUBLISHING Four factors have combined to build the strong commercial relationship that exists between ITQ and IOP Publishing. DELIVERING VALUE The first is common to all ITQ customers: value. By adopting ITQ’s MFP-based print infrastructure, IOP Publishing has shed numerous costly printers and reduced costs by over £8,000 per annum. COMBINING VALUE WITH SERVICE The second factor is service, an easy quality to claim but one which ITQ has proved beyond doubt. In 2011, for example, IOP Publishing moved offices and had to relocate its entire operation over a single weekend. The carefully planned schedule was wrecked when IOP’s servers refused to restart, preventing the installation of ITQ’s SafeCom print management suite. Despite extreme time pressure ITQ worked with IOP t

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