LUFTHANSA TECHNIK A MORE COMPLIANT WAY TO SCAN The aerospace industry is dominated by one concern: safety. As a key supplier, Lufthansa Technik has to provide worksheets documenting all the work carried out on the landing gear it services. Each stage of the refurbishment process generates a new control sheet. Once refurbished, each landing gear assembly will have developed a long paper trail that has to be scanned and sent to the customer. Lufthansa wanted to reduce the cost and delay of their existing scanning solution: control sheets were sent to an outside contractor who scanned them into a document management system; Lufthansa then downloaded the scanned documents, collated them for the customer and sent them on. It was a slow and - at £100,000 per annum - expensive proce

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