Technology-driven communication improves ED admissions process and provider satisfaction Every minute in a hospital emergency department (ED) can make a huge difference in a patient’s life. Many healthcare professionals acknowledge that inefficient communication and care coordination, both in and out of the ED, can affect patient flow — and it’s no secret that longer wait times can lead to worse patient outcomes and dissatisfaction with care. To improve the ED admissions process, TidalHealth Peninsula Regional implemented Spok Go ® secure messaging and on-call scheduling to create more efficient communication among emergency medicine providers, admissions case coordinators (nurses), and admitting hospitalists. These efforts helped improve ED throughput, provider satisfaction, an

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