Case Study

Thompson Machinery Heavy equipment distributor improves cash application accuracy & drives customer digital adoption

Thompson Machinery Heavy equipment distributor improves cash application accuracy & drives customer digital adoption

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Heavy equipment distributor improves cash application accuracy & drives customer digital adoption Thompson Machinery 1,500+ PAYMENTS PROCESSED PER MONTH Achieved with a team of one THE CHALLENGE Thompson Machinery sells, leases and rents Caterpillar equipment and other products for construction, agriculture, mining, trucking and more. The company provides its products through its stores in Tennessee and Mississippi, as well as online. Before Billtrust, Thompson handled invoicing through the CAT Dealer Business enterprise resource planning (ERP) system, and payments were processed through a bank lockbox and value-added keying. They also had a tenured cash application employee who handled their $400+ million volume with ease, manually matching remittances and understood customer p

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