Case Study
Thompson Coburn LLP, an AmLaw 200 Firm, Achieves Savings and Substantially Improved Terms Across Multiple Back Office Service Areas
Thompson Coburn LLP, an AmLaw 200 Firm, Achieves Savings and Substantially Improved Terms Across Multiple Back Office Service Areas
CASE STUDY Mattern 223 Wilmington/ West Chester Pike Suite 104 Chadds Ford, PA 19317 (610) 459-7750 www.matternassoc.com Thompson Coburn LLP, an Am Law 200 Firm, Achieves Savings and Substantially Improved Terms Across Multiple Back Office Service Areas Opportunity: Based in St. Louis, Thompson Coburn is an Am Law 200 firm with over 380 attorneys in five offices. In 2016, Thompson Coburn engaged Mattern LLC to assist with three different service needs: traditional outsourcing and equipment, off-site records storage, and office supplies. For traditional outsourcing, the Firm had been pleased with its current outsourcing provider, Novitex, for a number of years; however, the Firm wanted to investigate new market offerings and best practices, ensuring its outsourcing services prov