Case Study

The Seres Group Adopts CA Cloud Service Management to Automate and Manage Service Desk Calls

The Seres Group Adopts CA Cloud Service Management to Automate and Manage Service Desk Calls

The Seres Group Adopts CA Cloud Service Management to Automate and Manage Service Desk Calls CUSTOMER SUCCESS STORY | July 2014 CLIENT PROFILE Industry: Consulting Company: The Seres Group Employees: 130 BUSINESS With three core business lines – recruiting and selection, labor outsourcing and payroll outsourcing – the Seres Group has 130 employees and specializes in offering HR services. CHALLENGE The Seres Group needed to establish a

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