Case Study

The LV= Employee Engagement Survey - Driving business performance during rapid growth and economic turmoil

The LV= Employee Engagement Survey - Driving business performance during rapid growth and economic turmoil

LV= is one of the leading insurers in the UK with four million customers and over one million members. The company is a mutual so is wholly owned by its members. Its yearly Engage survey is at the heart of the insurer’s innovative employee engagement programme and was developed in partnership with Towers Watson in 2007. In spite of staff numbers rocketing from 1,749 in 2007 to 5,500 in 2011, consistently high survey participation rates of

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