Case Study
The InterContinental Miami begins a new era of group business with Cvent Passkey
CUSTOMER SUCCESS STORY The InterContinental Miami begins a new era of group business with Cvent Passkey – and a special focus on planner satisfaction. “Cvent Passkey provides a better, seamless experience for our meeting planners. We can also see the efficiencies it brings to the property.” - Robert Hill, General Manager, InterContinental MiamiINTRODUCTION Get into a Miami State of Mind It would be fair to say that people visit the InterContinental Miami because it puts them in a Miami kind of mood. It's in the comfortable-yet premium vibe, and the aura of a hotel that reflects this city’s mesmerizing quilt of color and experiences. Indeed, from the famous “skyline dancers” to the use of visual-art common areas and restaurants like Toro Toro, the InterContinental Miami represents t