Case Study
THE HUMAN SIDE OF PROCESS STANDARDIZATION
A leading global pharmaceutical company partnered with Capgemini to standardize and digitize its manufacturing processes across over 50 sites, adopting a people-first approach. By focusing on the human elements of transformation and eliminating non-value-added steps, the company harmonized 80% of its processes while allowing for necessary regional customizations. This strategy significantly improved efficiency and quality, highlighting the importance of both human and technological aspects in process optimization.